About CCRA

So who is CCRA?

If you don’t know that, how did you get here? Just kidding. CCRA has been providing technology, sales, marketing and distribution services to the travel industry for over 40 years. CCRA started out in California as a call center servicing the needs of busy corporate travel agencies who needed support during high call volume times as well as after hours. That established CCRA as an indispensable partner to some of the most powerful travel agencies in the world, and set us up to add more products, services, and benefits to every corner of the industry. Here are some of the other great things we provide to our customers:

Travel Agency Accreditation (TRUE)

This is a unique travel industry identification number that allows your agency to be recognized and paid directly by thousands of travel suppliers. It works the same way an ARC/IATA/CLIA number does when registering with suppliers or booking travel directly. It also identifies you as a vetted, trusted seller of travel. This code is only available with the CCRA Accredited Travel Agency Membership.

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Travel Industry Training, Education, and Development for Travel Agents

The CCRA Associate Agent membership level is designed for travel professionals who are looking for an association to align themselves with for training, education, advice and local support from their peers. As the industry’s largest network of agents and suppliers, we are uniquely equipped to connect you with the broadest possible set of options for your business from basic business training to maximizing your commissions when negotiating with suppliers. Our network is made up of agents just starting out to some of the largest corporate travel agencies in the world.

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Travel Industry Seminars and Events

Our regional and national events are designed to get you connected with the products and solutions you need to power up your travel agency business. From social media and business training to top suppliers presenting the best of what they have to offer you, you'll walk away with a refreshed strategy, new business relationships and maybe even a fabulous prize to boot!

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Commissionable Hotel Programs for ARC/IATA Travel Agencies

Designed for large leisure and corporate travel agencies and travel managers, the CCRA Global Preferred Hotel Program provides a full portfolio of over 42,278 hotel properties available with special negotiated rates in 259 countries. With the opportunity for special amenities, advanced reporting capabilities and the absolute best customer service available, CCRA is your single-resource solution for all of your clients' needs.

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Commissionable Air Programs for ARC/IATA Travel Agencies

CCRA has partnered with select airlines to provide your agency with superior commission opportunities when booking via the GDS and utilizing our AirSelect agreements. As long as you hold a full accreditation from ARC, there is no cost to add AirSelect to your CCRA offerings and start making up to 30% on eligible international itineraries.

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24/7 Call Center Services for ARC/IATA Travel Agencies

Want to know why more than half of the top 100 corporate travel agencies in the US trust their after-hours services to us? Let's start with the lowest reported hold times. Then add a unique staffing approach that employs only the most seasoned agents on a 4-days on, 4-days off schedule so you've always got a friendly, energetic and engaged agent ready to assist. And our agents are located in every state and almost every major metropolitan area - so when weather is an issue, we aren't impacted.

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Learn more about the people of CCRA, as well as career opportunities, news, some jokes, and more!

Visit CCRA.com